The telecoms industry is undergoing change at ever-increasing speeds ramping up to support the convergence, collaboration and competition with the Internet, Web Services and Mobile Apps.
These resources provide a collection of views about the impact of these changes, with material contributed by a variety of sources and provided in a number of formats.
Several factors are affecting a communications service provider's (CSP's) role in the changing services value chain but the transformation in its competitive landscape over the past five years is among the most significant. CSPs no longer face competition for core telecom services only from their traditional rivals. New and agile internet players with strategies to marginalize CSPs, richly-featured over-the-top (OTT) services and a culture of rapid service innovation are threatening the long-term prospects of CSPs' core telecom service revenues.
This Heavy Reading white paper highlights key points from a related survey and provides CSPs with recommendations for addressing today's challenges. free download here
OpenCloud Round-table event
OpenCloud's round-table event was held in London, on 17th January 2012, to discuss the way in which the role of communication service providers has changed in recent years, and how service innovation has a central role to play going forward. [more ...]
We video recorded the event - you can watch via our www.youtube.com/OpenCloudLtd channel.